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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nick D.

March 28, 2024

5  out of  5 rating by Nick D.
"I've been a customer for almost 10 years now, and Joe Nachbaur and his staff has always been stellar when it comes to their service. Highly recommended. A special shout out to Cecille B, her customer service and attention to detail should be commended."
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Danielle Krinsky

March 18, 2024

5  out of  5 rating by Danielle Krinsky
"Lisa on Joe's team did an excellent job, great customer service!"
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Teresa Leiva

March 18, 2024

5  out of  5 rating by Teresa Leiva
"I recently spoke with Andres and he was beyond helpful throughout the insurance shopping process . The industry is difficult to understand but he broke down the details really well for me !"
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Edyson Martinez

February 9, 2024

5  out of  5 rating by Edyson Martinez
"Had such a great experience with Jamar flawless customer service, patience, knowledgeable, clear speaking and friendly. He addressed my problem and helped me understanding my policy questions. He’s the best, he deserves a raise! 🥳"
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Gary M

January 12, 2024

5  out of  5 rating by Gary M
"Outstanding providers and Jamar B. Gives great customer service! Would recommend them to anyone looking for insurance in the area."
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Brad Simon

September 12, 2023

5  out of  5 rating by Brad Simon
"Cecile is a wonderful agent. Always a great experience 👍🏼"
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Melissa Lozada

August 4, 2023

1  out of  5 rating by Melissa Lozada
"BUYER BEWARE. They do not give accurate quotes and will double your insurance rate then cancel your insurance without your knowledge. Due to their negligence our claim was denied for non payment when we paid in full for the initial quote sand I have proof we did. They raised it by double days later. Their agents don’t give you accurate quotes and you’re better off calling insurance companies directly on your own so at least the conversation is recorded and they can honor their mistake. This agency is negligent and lies to you."
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Good Citizen

May 19, 2023

5  out of  5 rating by Good Citizen
"Joe Nachbaur's State Farm Insurance office in the Heights has been my go-to insurance provider for over 15 years, and I am consistently impressed with the level of service I receive. The entire staff at this office is knowledgeable, professional, and always willing to go above and beyond to meet my insurance needs."
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Pop Mason

November 4, 2022

5  out of  5 rating by Pop Mason
"Like a good neighbor Statefarm is here! Quick service and very helpful staff."
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Carlos Fernandez

October 14, 2022

5  out of  5 rating by Carlos Fernandez
"Joe took the time to thoroughly explain coverages and their importance. He showed me by adding additional limits that the cost was not that significant but was better suited for my needs. Thank you Joe! I appreciate the time, knowledge and service you and your staff have consistently provided."
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Christopher Leen

October 14, 2022

5  out of  5 rating by Christopher Leen
"Joe and his team are top notch. My wife’s fender bender was rectified swiftly and professionally. Thanks again! ."
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Vincent Romano

October 14, 2022

5  out of  5 rating by Vincent Romano
"Joe Nachbaur and his team are top notch. He explained all our options and got us a great price. He made buying insurance easy."
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Nunzio Appio

October 14, 2022

5  out of  5 rating by Nunzio Appio
"Joe has been my agent for 10+ years. He’s a real pro and has helped me with various insurance needs for years. From Auto, Homeowners and Life Insurance Joe has been a great partner meeting all my needs. I’ve recommended him to all my family and friends."
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lisa silva

October 13, 2022

5  out of  5 rating by lisa silva
"I’ve been insured with Joe’s office for several years. He has the best team. They are extremely knowledgeable and friendly. Anytime I have question they go above and beyond to resolve my concerns. I recently purchased life insurance and they did a great job helping me pick the write policy for my needs. I highly recommend them to anyone!"
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Lizette Belleza

October 13, 2022

5  out of  5 rating by Lizette Belleza
"I have been a State Farm customer for a few years now and this team is excellent. Their staff is super friendly, efficient, and very professional on all levels. I normally deal with Ms. Rosa Desriviere when I call their office and her service is always top notch. She's always very helpful and informative whenever I have questions or issues. She is also very prompt when responding to my emails. Overall, Mr. Joe Nachbaur has an amazing staff!!! I would recommend his team to anyone!!!"
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Jodi Liss

October 7, 2022

1  out of  5 rating by Jodi Liss
"Totally disorganized and unprofessional. It took them more than a month to organize a simple life insurance policy and then tried to charge me 50% more than the quote despite excellent health exam results."
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October 1, 2022

1  out of  5 rating by ANGHELA Jimenez
"I had the worst 7 years of service with you, that's why I left and my 26-year-old fiancé fought every month that his fees went up, and he finally understood that without some thieves, when you are already a client, you have the worst customer service. our recommendations nooooo take these people are one thing is the state farm company and another is each agent who presents you look for another they are bad and deceitful."
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brittany yupanqui

September 30, 2022

5  out of  5 rating by brittany yupanqui
"I received such great customer service from Cecille B. , she was truly empathetic of my situation and super happy to assist with changes needed on my policy on the spot. I felt comfortable asking her questions and look forward to any future encounters with her. (Let’s hope not a bad situation again lol)"
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Josephine Luzroque

May 5, 2022

5  out of  5 rating by Josephine Luzroque
"easy to contact and very helpful, professional, I am loyal customer since 1990s 🥰"
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Jazmine Meggett

January 27, 2022

5  out of  5 rating by Jazmine Meggett
"Cecille Belleza is a rock star. I trust her for all of my insurance needs. Went out of her way multiple times including assisting with a policy out of state. Always responsive and helpful. I would refer her to friends and family! Already have!"
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Brinkley Michele

January 26, 2022

5  out of  5 rating by Brinkley Michele
"Cecille is a fantastic agent!! She goes above and beyond to help answer any and all my questions and is quite responsive. Thankful for her and her team!"
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Stephany Avila

November 30, 2021

5  out of  5 rating by Stephany Avila
"I normally don’t take the time to leave reviews. However, my experience with Cecille Belleza was nothing but amazing! She diligently followed up with me, was extremely professional and responded back quickly to any of my questions and concerns. I’d recommend Cecille and the rest of the Joe Nachbaur staff to anyone! Thank you"
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200 Grand Ave

May 1, 2020

5  out of  5 rating by 200 Grand Ave
"Truly the best service and friendliest staff!!!! LOVE YOU GUYS MARIA BERRIOS"
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September 21, 2019

5  out of  5 rating by R M
"Bhavesh Talsania is a very helpful agent. I highly recommend Bhavesh to assist you with your needs and I appreciate your help ! Thanks !"
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Bob Dole

August 10, 2017

5  out of  5 rating by Bob Dole
"I don't use them for insurance however I do use their notary regularly and every time I enter the staff greets me with a smile the office is extremely clean and the lady that is the notary is the sweetest women in the world. Every time I go in it's a good time. I know a notary is not a major service but they go out of their way to make you feel welcome. I rarher pay to use their notary that's fast and easy then wait on a line at the bank to save a few bucks!"